Urgent dental care appointments

Inclement Weather

When we are experiencing inclement weather conditions, information regarding business hours will be posted to our social media sites or you may call (207) 221-4747 and follow the prompts. The Oral Health Center hours may vary from the University during a delayed opening and we encourage you to check before traveling to our clinic.

If you are not a patient at UNE’s Oral Health Center and have an urgent dental need, we offer an Urgent Care Clinic during regular business hours. Patients should plan to spend up to half a day at the clinic.

The Urgent Care Clinic is a first‑come, first‑served walk‑in service that prioritizes urgent dental concerns. When possible, treatment is provided. In some cases, treatment may not be possible and patients may be referred to another healthcare provider or asked to return to the Oral Health Center at a later date.

The Urgent Care Clinic evaluates the following conditions:

• Severe pain
• Signs of infection
• Facial or oral swelling
• Broken, chipped, or cracked tooth
• Loose or knocked out tooth
• Uncontrolled bleeding
• Mouth sores with severe pain

The following services are not provided through the Urgent Care Clinic:

• Dental cleanings
• Repairs or replacement of dentures, crowns (caps), bridges, and implant crowns/dentures
• Clearance to begin orthodontic treatment
• Clearance for medical procedures
• Teeth with minor chips
• Screening of patients looking to establish comprehensive care 

Patients who access the Urgent Care Clinic with non-urgent needs may be prohibited from using the service in the future.

The Urgent Care clinic has a morning and afternoon session. 

Morning Session

• Doors open at 7:30 a.m.
• Patients are typically seated between 8:30 and 9 a.m. and stay until 11 a.m. or noon

Afternoon Session

• Doors open at 12:30 p.m.
• Patients are typically seated between 1:30 and 2 p.m. and stay until 4 or 5 p.m.

The Oral Health Center will be unavailable for urgent care walk-in appointments on the following dates during this semester:

• January 19
• January 29 from 1–5 p.m.
• March 16–20
• March 25 from 8 a.m.–12 p.m.
• April 21 from 8 a.m.–12 p.m.
• May 7–28

• We are a fee‑for‑service clinic, with fees that are generally 30–50% lower than private dental practices. We are participating providers with Northeast Delta Dental and MaineCare.
• At this time, we are unable to offer payment plans or sliding‑scale fees.
• We accept the following forms of payment: cash, check, MasterCard, Visa, Discover, American Express, CareCredit, debit cards, Apple Pay, Google Pay, and Samsung Pay.
• Online bill pay is not currently available.
• All fees are collected at check‑in, prior to the start of treatment.

If you have questions about billing and/or insurance, you can contact us at (207) 221-4141or ohc-billing@une.edu.

Patient check‑in typically takes place from 8–9 a.m. and 1–2 p.m. During these times, we may be unable to answer phone calls or respond to emails.

If you need to contact us, please call between 9 a.m.–12 p.m. or 2–5 p.m.

To Cancel or Reschedule

• Email reminder: “Click Here to Cancel Appointment” button
• Text reminder: Respond “cancel”

For Billing/Insurance Questions

• Phone: (207) 221-4141
• Email: ohc-billing@une.edu

All Other Inquiries

• Phone: (207) 221-4747
• Fax: (207) 221-4805
• Email: oralhealthcenter@une.edu

Mailing address

Oral Health Center
716 Stevens Avenue
Portland, ME 04103